What information do we collect?
We collect information from you when you register on our site, place an order or subscribe to our newsletter.
Any data we request that is not required will be specified as voluntary or optional.
When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously. We store only the last 4 digits of your credit card so that you can identify which card you use to buy your services. We do NOT keep or even see your CVV security number.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
• To personalize your experience
(your information helps us to better respond to your individual needs)
• To improve our website
(we continually strive to improve our website offerings based on the information and feedback we receive from you)
• To process transactions
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested by the customer.
• To send periodic emails
The email address you provide for order processing, may be used to send you information and updates pertaining to your order or request, in addition to receiving occasional company news, updates, promotions, related product or service information, etc.
Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
To administer a contest, promotion, survey or other site feature.
The GDPR says that we are allowed to use and share your personal data only where we have a proper reason for doing so.
The permitted Legal Bases for processing are set out in article 6 of the GDPR. At least one of these must apply whenever we process your personal data:
Consent: you have given clear consent for us to process your personal data for a specific purpose (for example, marketing)
Contract: the processing is necessary for a contract we have with you, or because you have asked us to take specific steps before entering into a contract.
Legal obligation: the processing is necessary for us to comply with the law (not including contractual obligations).
Vital interests: the processing is necessary to protect someone`s life.
Public task: the processing is necessary for us to perform a task in the public interest or for our official functions, and the task or function has a clear basis in law.
Legitimate interests: the processing is necessary for our legitimate interests or the legitimate interests of a third party unless there is a good reason to protect your personal data which overrides those legitimate interests.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you submit a request, place an order or access your personal information.
These security measures include: password protected directories and databases to safeguard your information, SSL (Secure Sockets Layered) technology to ensure that your information is fully encrypted and sent across the Internet securely or PCI Scanning to actively protect our servers from hackers and other vulnerabilities.
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.
After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.
Your data may be shared with the following categories of third parties:
US Government - so we can submit you Diversity Visa Application
Payment processors - to enable you to make online payments for our products and services
Immigration Lawyers - to assist you with your Diversity Visa Application
Website analytics - We use Google Analytics to supply statistics on the usage of our website.
We also have a legal obligation to share data in response to properly made requests from
Law enforcement agencies - for the prevention and detection of a crime, for the purpose of safeguarding national security or when the law requires us to, such as in response to a court order or other lawful demand or powers contained in legislation.
How Long Do We Keep Your Personal Data?
We keep your data while you have an account with us, and sometimes for a longer period, depending on whether there are legal or regulatory reasons for doing so.
Contact details, account details and payment history must be retained for seven years.
We have a legal obligation to keep your communications data for 12 months.
What Are Your Rights? You have the following rights under the GDPR:
The right to be informed. Individuals have the right to be informed about the collection and use of their personal data. This privacy notice fulfils that requirement.
The right of access. All of the information we have about you can be accessed from your Control Panel. Your personal information is available from Control Panel where it can be edit or deleted at anytime
The right to rectification. Most of your data can be modified and corrected via your Control Panel. If you find an error in your data that you cannot rectify yourself, please contact [email protected]
The right to erasure. In certain circumstances, you have the right to request that we delete personal data held on you. This does not apply if we have a legal reason for retaining it.
The right to restrict processing. In certain circumstances, you have the right to ask us to `restrict processing of data`. This means we would need to secure your data but not otherwise use it. In practice this would involve suspending your account and therefore your access to our services.
The right to data portability. You have a right to obtain some of the personal data we hold on you in a "structured machine-readable" format. This information is available as online via your Control Panel.
The right to object. You have the right to opt-out of any marketing communications that we may wish to send you. You can change your marketing preferences at any time from your Control Panel, or by using the "unsubscribe" link contained in our marketing emails footer.
Do we use cookies?
Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.
Our advertising partners use cookies
NextRoll and our advertising partners use cookies and similar technologies on this site and around the web that collect and use personal data (e.g. your IP address) in order to select and deliver measurable personalized advertising from this site and other advertisers in NextRoll`s network, as well as to analyze and understand your use of our websites using NextRoll`s services.
Advertising Partners
Google, as a third party vendor, uses cookies to serve ads on your site. Google`s use of the DART cookie enables it to serve ads to your users based on their visit to your sites and other sites on the Internet. Users may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others` rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
California Online Privacy Protection Act Compliance
Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.
As part of the California Online Privacy Protection Act, all users of our site may make any changes to their information at anytime by logging into their control panel and going to the Edit Profile page.
Childrens Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older
CAN-SPAM Compliance
We have taken the necessary steps to ensure that we are compliant with the CAN-SPAM Act of 2003 by never sending out misleading information.
Online Privacy Policy Only
This online privacy policy applies only to information collected through our website and not to information collected offline.
Your Consent
By using our site, you consent to our privacy policy.
Jurisdiction Governing Law
This policy will be governed by the laws of England & Wales.
Changes to our Privacy Policy
If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below. Policy changes will apply only to information collected after the date of the change.
The content of this policy was last modified on 2nd of February 2023
Contacting Us
If there are any questions regarding this privacy policy you may contact us using the information below.
www.usgreencardoffice.com
124 City Road
London EC1V 2NX
UNITED KINGDOM
Support Phone Number: +44 207 100 1469
Privacy Policy Customer Pledge
We pledge to you, our customer, that we have made a dedicated effort to bring our privacy policy in line with the the following important privacy laws and initiatives:
Federal Trade Commision Fair
California Online Privacy Protection Act
Childrens Online Privacy Protection Act
Privacy Alliance
Controlling the Assault of Non-Solicited Pornography and Marketing Act
If at anytime you have a cause that needs to be disputed please fill out the
Trust Guard Dispute Resolution form.
Respectfully,
US GREEN CARD OFFICE LTD
SUPPORT TEAM
UNITED KINGDOM
